Jan 15, 2014 · Apple will refund millions of dollars to consumers after allowing kids to make purchases in apps without their parents' consent. Apple will pay at least $32.5 million, after reaching a settlement
Oct 20, 2014 · The iTunes App store sales policy clearly says that you cannot cancel a purchase or receive a refund for a purchase but they are known to make exceptions if you have a valid reason. For instance, I recently purchased the $2.99 Reeder app from the iTunes store but only after installing it on my iPad did I realize that it was an iPhone-only app Question: Q: Refund in app purchase More Less Apple Footer This site contains user submitted content, comments and opinions and is for informational purposes only. you may have not contacted the right department. iTunes Store support almost ALWAYS grants refunds for Accidental in-App purchases. Got to Expresslane.apple.com. Choose iTunes > iTunes Store > Purchases & Billing > Unauthorized charges > and enter in the information, and you should be receiving a call from them. Please Note: You should hear back from Apple within a few days to a week with whether your request for a refund is approved. For additional help please visit Request a refund for an App Store or iTunes Store purchase You can request a refund on certain App Store or iTunes Store purchases through your purchase history. Limitations apply. Jan 25, 2008 · As I was getting ready to request a refund, it seems there’s no way to receive one unless you accidentally bought the app or you bought the wrong one. An app refusing to open despite the store saying your system is compatible is apparently not a good enough reason. But ok, I’ll play. I type in an excuse about buying the wrong game. Dec 04, 2018 · Moreover, less attention is paid to the methods of getting a refund on iTunes or App Store purchases. Please see, if you want a refund just because dislike an app or it has a glitch, Apple won’t issue a refund. But if the app was purchased by mistake, you may be able to get your money back.
Dec 18, 2019
Canada Sales and Refund Policy. Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Apple Online Store, in an Apple Retail Store, or on the phone with the Apple Contact Center. In-app purchases | ACCC Not all apps sufficiently disclose at what point the user is making an in-app purchase. In particular, children using their parent’s device may not realise the in-app purchases are spending their parent’s money in the real world. Preventing an unauthorised in-app purchase. Apple and Android devices require authentication before making a
Dec 30, 2014 · Apple has quietly launched a two-week return policy for all digital content purchased through iTunes, the App Store, and iBooks. Germany site iFun noticed the change on Monday.
Apple has sent an email to customers offering them a refund for certain purchases made in its App Store. The message was sent to all iTunes users who have recently made an in-app purchase - The settlement further requires Facebook to “add to its refund request form for In-App Purchases for U.S. users a checkbox or substantially similar functionality with accompanying text such that users are able to indicate that the In-App Purchases for which they are seeking a refund was made when the user was minor.”